Allnext Modernized IT Operations for La Follette, Johnson, DeHaas, Fesler & Ames

Overview

In the legal sector, the integrity of digital infrastructure is not merely a technical requirement; it is a fundamental pillar of client service and operational continuity. La Follette, Johnson, DeHaas, Fesler & Ames, a firm with a distinguished reputation and 150 employees, recognized that their existing technological framework was no longer sufficient to meet the demands of a modern, data-driven legal environment.

The firm required a holistic overhaul of their IT Service Management (ITSM). Allnext Technologies stepped in as a strategic partner to architect a solution encompassing infrastructure, network reliability, application performance, and device lifecycle management. This transformation extended into asset management, procurement, and high-performance connectivity, all anchored by a Managed Microsoft Azure environment. The result was a unified ecosystem where end-users and technical assets are supported by a proactive, enterprise-grade service model.

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Business Challenge: Outdated MSP

The primary obstacle facing the firm was a lack of internal IT operations compounded by a relationship with an outdated Managed Service Provider (MSP). This legacy arrangement created a reactive environment where technical debt accumulated, and performance bottlenecks became frequent.

Without a dedicated internal team, the firm was vulnerable to inconsistencies in network uptime and application availability. Procurement was fragmented, and asset management lacked the visibility required for long-term fiscal planning. Essentially, the firm was operating on infrastructure that hindered growth rather than enabling it. They needed a partner capable of moving beyond simple troubleshooting to provide a comprehensive, future-proof IT roadmap.

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Solution

Allnext Technologies implemented a multi-layered ITSM strategy designed to stabilize, optimize, and scale the firm’s operations. The centerpiece of this solution was the migration to and management of a Microsoft Azure environment. This shifted critical workloads to the cloud, ensuring high availability and robust disaster recovery capabilities.

We reorganized the network architecture to prioritize security and connectivity, ensuring that legal teams could access case files securely from any location or device. Our endpoint management protocols streamlined how devices are deployed and maintained, while our procurement and asset management services provided the firm with a clear, predictable lifecycle for all hardware and software investments. By providing dedicated support and proactive monitoring, Allnext transformed IT from a back-office cost center into a strategic asset that supports the daily productivity of every employee.

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Conclusion

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The partnership between Allnext Technologies and La Follette, Johnson, DeHaas, Fesler & Ames demonstrates the power of specialized ITSM in a high-stakes professional environment. By replacing an inadequate MSP model with a sophisticated, integrated technology suite, the firm has achieved a new level of operational maturity.

Allnext remains a leader in enterprise IT solutions by focusing on the intersection of human productivity and technical excellence. Today, the firm operates with the confidence that their infrastructure is secure, their cloud environment is optimized, and their team is fully supported by an industry-leading IT partner.

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